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Police Administration call (847) 289-2500.
For non-emergencies call (847) 289-2700.
For emergencies dial 9-1-1. Elgin Police Department Website
The Elgin Police Departments Community Relation/Crime Prevention Division is available to the general public to provide assistance with past, on-going and future concerning within the Greater Elgin Community. The division offers program on personal safety, scams, burglary prevention, home security checks, child safety and fingerprinting, C.E.R.T. (Community Emergency Response Team Training), police Explorers and many other programs. For more information on programs available feel free to give us a call at 847-289-2530.
Burglary is a serious crime to which we are all vulnerable. It is however one of the most preventable of crimes. A few simple precautions will greatly reduce the possibility that you will become a victim of this crime. Follow these guidelines to help prevent crime in your home: Make your home look occupied at all times. Leave interior lights on when you go out for the night and utilize exterior lighting or motion sensitive outdoor lighting. Lock your outside doors and windows before you leave the house or go to bed. Do not allow daily deliveries, such as mail and newspaper, to accumulate. If you are gone, have a neighbor pick up these items for you and arrange to have your lawn cut in the summer and walks cleared in the winter. You should maintain a detailed description and the serial numbers of all appliances, tools, radios, televisions, firearms, and other valuables you own. The police department’s website has a link to LeadsOnline, where this information can be stored in a secure environment for future use. Whenever possible, inscribe or label your valuables with your driver’s license number. The Elgin Police Department offers programs that provide crime prevention techniques you may implement to help protect you and your home. Police officers can also conduct a security survey of your home to make sure it is safe. For more information about home safety programs, contact the Elgin Police Department Crime Prevention Unit at 847-289-2530.
One of the best ways to prevent crime in residential neighborhoods is to organize a Neighborhood Watch Program. Several neighborhoods in Elgin have organized Neighborhood Watch groups. These neighborhoods continuously enjoy the safety and protection that comes with the program. Neighborhood Watch groups are not difficult to organize. You can pick up information packets from the department’s Community Relations/Crime Prevention Division during regular business hours. Share this information with your neighbors. Once you have a commitment from a manageable number of homes, contact the Community Relations Division to schedule a start-up meeting. The officer will attend and provide instructions and guidance on how to make your group effective. Neighborhood Watch participants’ duties include exchanging information with each other, reporting criminal or suspicious activity to the police and participating in passive neighborhood patrol. We emphasize that Neighborhood Watch participants should never attempt to arrest an offender, but should call the police department. To learn more about Neighborhood Watch call 847-289-2530.
The Records Division maintains all records and official reports created and by law makes those reports accessible to the public. Criminal reports, traffic accident reports, missing person reports, police records and warrants can all be acquired by stopping by in person at the Elgin Police Department. To obtain copies of reports involving criminal acts we require a "Freedom of Information Act" (FOIA) form to be completed. Please be advised that it takes seven (7) working days for the FOIA to be fulfilled. You must present a picture ID, such as a valid driver’s license, military ID, or passport and complete a request for information form. For traffic accident report, there is a nominal processing fee of $5.00 for each request. For more information on how you may call 847-289-2575 or visit the police department’s webpage.
In the event you need the emergency services of the Elgin police or fire department and you live within the city of Elgin, call 911. If you live outside of the city limits, call 847-289-2700. When you dial 911 for emergency assistance, the dispatcher will answer the phone and ask you questions about the emergency. They are: your name, the address of the emergency, the telephone number you are calling from, a brief description of the emergency such as "an intruder is in my house," or "there is an accident at the intersection of ADDRESS and ADDRESS." Emergency dispatchers agree that remaining calm is the most important thing you can do to help them help you. The telecommunicator will, many times, continue to question you after the appropriate police, fire, EMS units are dispatched. In emergency medical situations, the telecommunicators are trained to provide you with emergency medical information which may be used prior to paramedics arrivial. The questioning does not slow down the emergency response. The telecommunicators ask these questions to help them accurately evaluate your specific situation, ensuring the correct type of equipment and number of personnel are assigned. Any information which may affect officers or firefighter safety is also broadcasted to the responding units. For additional information about Emergency Communications, please stop by the Elgin Police Department located at 151 Douglas Ave, Elgin, between the hours of 8:00 a.m.-4:00 p.m., Monday -Friday or you may call 847-289-2770.
The police department offers the a Vacation House Watch Program to Elgin residences. Elgin residents may contact the Community Relations Division prior to a vacation or business trip and request that a patrol car make periodic checks of their home while they are away. Simply give the department your name, address and vacation dates. Be sure to mention what lights you will leave on in the house, what lights you will have set on timers, who to contact in the event something happens while you’re away and what security devices you have to protect your home. Officers, when possible, will make periodic checks of your home. For more information, contact the Community Relation Division of the Elgin Police Department at 847-289-2530.