Can someone else pick up my tickets at Will-Call?
Yes, but the cardholder of the patron who ordered tickets must fax (847.931.6007) a letter to the Box Office with the following information:

Print first and last name of cardholder

I authorize __________________ (name of patron picking up ticket{s}) to pick-up my ticket(s) for ______________________ (name, date, & time of performance).

Cardholder must sign and date

Show All Answers

1. Where is The Hemmens Cultural Center located?
2. Is there a charge for parking?
3. Does The Hemmens have valet parking?
4. Does The Hemmens have handicap parking?
5. What are The Hemmens’ Box Office hours?
6. How can I purchase tickets?
7. Are tickets available for purchase at the door the day/night of the performance?
8. Does The Hemmens have Box Office fees?
9. What credit cards does The Hemmens accept?
10. If I order tickets online, how soon will I get my tickets?
11. Are Elgin Symphony Orchestra tickets sold by The Hemmens?
12. Where is Will-Call located?
13. When is Will-Call open?
14. How early should I arrive at The Hemmens to pick up my tickets?
15. Can someone else pick up my tickets at Will-Call?
16. Does The Hemmens have an elevator?
17. Does the theatre have a center aisle?
18. Do you have devices to assist the hearing impaired?
19. How do I purchase wheelchair accessible tickets?
20. Do you offer booster seats?
21. What is the seating capacity of The Hemmens?
22. Are cameras and recording devices allowed?
23. Is there a bar?
24. When is last call?
25. Are drinks purchased at The Hemmens allowed in the theatre?
26. Is there a restaurant or food available?
27. Where is the lost and found?
28. Are there restaurants and hotel accommodations nearby?
29. What else is there to do in Elgin?
30. Can I rent The Hemmens Cultural Center for my event?
31. What is the expense of renting The Hemmens?
32. What kind of services does The Hemmens offer its renters?