When is Will-Call open?
Will-Call opens approximately 1¼ hours prior to Hemmens performances. Schedules for rental events will vary. The Box Office opens 2 hours prior to any performance for which The Hemmens is selling tickets. It’s best to call ahead.

Picking up tickets prior to that? Tickets are held at the Box Office until 1¼ hours prior to the performance.

Show All Answers

1. Where is The Hemmens Cultural Center located?
2. Is there a charge for parking?
3. Does The Hemmens have valet parking?
4. Does The Hemmens have handicap parking?
5. What are The Hemmens’ Box Office hours?
6. How can I purchase tickets?
7. Are tickets available for purchase at the door the day/night of the performance?
8. Does The Hemmens have Box Office fees?
9. What credit cards does The Hemmens accept?
10. If I order tickets online, how soon will I get my tickets?
11. Are Elgin Symphony Orchestra tickets sold by The Hemmens?
12. Where is Will-Call located?
13. When is Will-Call open?
14. How early should I arrive at The Hemmens to pick up my tickets?
15. Can someone else pick up my tickets at Will-Call?
16. Does The Hemmens have an elevator?
17. Does the theatre have a center aisle?
18. Do you have devices to assist the hearing impaired?
19. How do I purchase wheelchair accessible tickets?
20. Do you offer booster seats?
21. What is the seating capacity of The Hemmens?
22. Are cameras and recording devices allowed?
23. Is there a bar?
24. When is last call?
25. Are drinks purchased at The Hemmens allowed in the theatre?
26. Is there a restaurant or food available?
27. Where is the lost and found?
28. Are there restaurants and hotel accommodations nearby?
29. What else is there to do in Elgin?
30. Can I rent The Hemmens Cultural Center for my event?
31. What is the expense of renting The Hemmens?
32. What kind of services does The Hemmens offer its renters?