The City of Elgin will continue assessing the need to extend closures and cancellations during this rapidly changing environment.
Elgin Facility Closures and Programming Cancellations Extended
Elgin’s current facility closures and programming cancellations extended through at least May 30
Elgin, IL - Consistent with the Governor’s Stay at Home Order timeline, Elgin’s current facility closures and class, program and event cancellations are extended through at least May 30.
Facilities Closed to the Public
The Edward Schock Centre of Elgin
Eastside Recreation Center
Hawthorne Hill Nature Center *Trails remain open from dawn until dusk
Elgin Sports Complex
Hemmens Cultural Center
Elgin Art Showcase
Elgin Police Department Lobby
Elgin’s 76 parks remain open, but playgrounds are closed. Residents can still walk, run, ride their bikes or walk their dogs. These activities cannot be done in groups. Rather, outdoor activity should be solo or with a household partner only. Remember to practice social distancing.
While facilities are closed, the City of Elgin is still open for business.
How can you pay your water bill?
Pay your water bill online at cityofelgin.org/waterbill, over the phone (call 311) or place a check in the drop box outside the entrance to City Hall.
Water service will be maintained on delinquent accounts until further notice. Staff will continue issuing notices of delinquency, but late fees will be waived and payment plans arranged for those experiencing economic hardships during this time.
City service requests and information?
Call 311 or email firstname.lastname@example.org. Our citizen advocates are happy to assist you.
How can I get and pay for a permit?
Submit permits, submit plans, request inspections or ask any other questions related to the issuance or payment of a permit by emailing email@example.com. This email inbox will be monitored in real time by community development staff during regular business hours. Make sure to provide accurate contact information including your email address and phone number so staff can contact you. Be as descriptive as possible with your request to enhance staff’s ability to respond.
How can you pay your tickets or citations?
Municipal parking tickets, speeding tickets and code citations can also be paid online at cityofelgin.org/paybill.
How can you file a non-emergency police report?
Instead of having a police officer show up in person, you can report non-emergency police issues over the phone at 847-289-2700 or through the online reporting system. Reports for accidental damage to property, burglary to vehicle, harassing/annoying phone calls, theft, vandalism to vehicle, accidental damage to vehicle, gas stations drive-off, lost/mislaid property and vandalism can be submitted online at cityofelgin.org/policereport.
See the City’s website for the most updated information: cityofelgin.org/coronavirus.