Our Mission

It is the mission of the Elgin Water Department to provide the community with safe, high quality drinking water at adequate pressure, reasonable cost, and in an effective manner 24 hours a day 365 days a year. This is accomplished by providing leadership and foresight in developing and protecting water resources for our growing community, and by reinforcing and maintaining the infrastructure.

Customer Service

The department strives to be respected by the community for providing excellent customer service, and for consistently exceeding drinking water standards.

Treatment Facility Tours

The Water Department conducts scheduled tours at its Riverside Water Treatment Facility. Large and small groups are welcome.

For more information, see FAQs