Coronavirus Information

The City of Elgin, the State of Illinois, and the Federal Government have all declared a state of emergency due to the coronavirus pandemic. The Governor of Illinois issued the stay at home order effective March 21 at 5 p.m. through April 7, 2020. On April 1, Governor Pritzker issued an extension to the stay at home order through April 30, 2020. 

Confirmed cases of the novel or new coronavirus known as COVID-19 have been identified in both Kane and Cook counties. The City of Elgin is working with its partners at the city, county, and state levels on preparations and precautions regarding the spread of the coronavirus while continuing to monitor the worldwide outbreak of the coronavirus.

Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus. It first appeared in China in 2019, and since then has been detected in countries throughout the world. Contracting the virus can have particularly severe outcomes for those:

  • aged 65 and over
  • with compromised immune systems
  • with underlying medical conditions

The City will continue to take steps to keep residents, staff and visitors healthy, safe and informed. New information and updates will be posted on our website and on our social media channels.

To read more about the city’s response to coronavirus, frequently asked questions, guidance, view video briefings and the mapping resource center, click on the links below.

Coronavirus Cases

The spread of the virus is still on the rise and we anticipate these numbers to continue rising as more testing becomes available. The current cases are as follows:

  • 75 confirmed cases in Elgin. Of those, 56 have been in Kane County and 19 have been in Cook County. *There could be more cases where patients did not seek hospitalization or were instructed to self isolate rather than be tested.
  • 262 confirmed cases and 18 deaths in Kane County.
  • 3,612 confirmed cases and 109 deaths in suburban Cook County *This data represents all confirmed cases of COVID-19 reported to the Cook County Department of Public Health (CCDPH). This includes all municipalities and portions of municipalities within Cook County, except for Chicago, Evanston, Oak Park, Skokie and Stickney Township.
  • 13,549 positive tests in Illinois. Some of those patients have recovered since testing positive.
  • 380 deaths statewide
Last updated at 04/07/2020 4:50 p.m.

For the most up-to-date information on Illinois case counts, visit the IDPH website. For more information regarding cases by county, please visit the Kane County COVID-19 Dashboard and Cook County Department of Public Health’s COVID-19 Surveillance Data.

Elgin Daily Log

Click here to view City staff’s Daily Log on the Coronavirus Situation

What’s Happening in Elgin

Water Bills 

The City is waiving late fees for non-payment of utility bills and water service will be maintained on delinquent accounts until further notice. Staff will continue issuing notices of delinquency, but late fees will be waived and payment plans arranged for those experiencing economic hardships during this time. Water bills can be paid online at or over the phone by contacting 311. 

Waste Management - Garbage & Recycling Services

  • Residential collection service remains Waste Management’s primary focus and there are no major impacts.
  • Bulky item collections suspended until further notice. This includes scheduled events or extra call in service for bulky items, such as large items outside the cart. This also includes anything requiring an appliance sticker (Hot Water Heaters, Dishwashers, Refrigerators, Freezers, Stoves, Washers, Dryers, Dehumidifiers, Air Conditioners, Window Air Conditioner Units).
  • Elgin’s scheduled community trash drop-off event scheduled for Saturday, April 25 has been postponed.  
  • At-Your-Door special material recycling is still open. Residents can call 800-449 7587 or email WMATYOURDOOR@WM.COM to schedule a pick up.
  • Senior Cart Program: Anyone interested in the program can still apply without coming into City Hall. Email for an application. Complete and return that application in addition to a copy of applicant’s photo ID and copy of your property tax bill showing you are receiving the “Senior Citizen Assessment Freeze Homestead Exemption” that is given to low income seniors. Simply receiving the "Senior Exemption" does not qualify an applicant for this program.


The Elgin Branch Court (150 Dexter Court, Elgin), and Kane County Branch Court (530 S. Randall Road, St. Charles) will be closed through May 1, 2020. You can read the more information here.


Elgin adjudication hearings have been postponed until further notice. Letters are being sent to all individuals who had March and April court dates. For appeals and/or questions regarding parking tickets, tows, and ordinance violations you can call the Adjudication department at 847-289-2664 or email If using email, please include your citation number.


The Elgin Police Department will not be enforcing Odd/Even Parking temporarily and until further notice. Parking enforcement will continue for violations like blocking a fire hydrant, parking too close to a driveway/approach, parking in handicapped space without proper ID or any situation which could cause a traffic hazard. Additionally, select parking spaces in Elgin’s downtown have been reserved for curbside food pickup. These updated parking enforcement policies are in response to the Governor’s Stay at Home Order.

Stay at Home

The State’s Stay at Home Executive Order is in effect through April 30. That means non-essential businesses are shut down and people are urged to stay home and practice social distancing as much as possible. Visit our mapping resource hub to view a listing of businesses and nonprofits, their statuses, and offerings. Mayor Kaptain asks that all Elgin residents stay at home, if possible. 

Business Assistance

Check with our partner organizations, the Elgin Area Chamber and the Downtown Neighborhood Association to see what resources are available for your business. Also be sure to utilize the City of Elgin’s Resource Mapping Hub. If a business is not yet listed on the resource mapping hub, it can be added by completing the signup form at

Restaurants and Bars 

All Illinois bars and restaurants will be closed to dine-in customers amid the COVID-19 crisis. Many Elgin restaurants are still open for delivery or takeout orders. Many restaurants and their current service offerings are already listed on the City of Elgin’s Resource Mapping Hub, where residents can go for updated and accurate information. Businesses are encouraged to update their service offerings on the City of Elgin’s Resource Mapping Hub by completing the form at If a business is not yet listed on the resource mapping hub, it can be added by completing the signup form at All liquor license will now expire July 31, 2020, not April 30. The annual liquor license fee for the license year beginning April 30, 2020 are waived. This waiver applies to all license holders except for package liquor stores (any business with a B, B-1, B-2 B-4 or B-5 Class liquor license).

Elgin Public Schools 

Schools remain closed until April 30, 2020. Many school districts are offering remote learning/e-learning, including School District U-46 and Central School District 301. Contact your district directly for more information regarding food distribution.


The city’s parks have closed their facilities, but families will still be able to go outside and take a walk, run, or bike ride but should continue to practice social distancing by remaining 6 feet away from other people. DO NOT GATHER IN GROUPS. All playgrounds are closed because they pose a high risk of increasing transmission.


Many local churches have been streaming their services online.  

Grocery Stores 

Mayor Kaptain has urged Elgin residents not to hoard and stockpile food and home supplies as grocery stores, liquor stores, and convenience stores will remain open during the stay at home order. Many grocery stores are offering special shopping hours for seniors and immune compromised individuals so they can get the food and supplies they need safely. Seniors can call stores or look up their special hours online. 


Many stores are offering special service hours for shopping. Please check with specific stores for details. Senior Services Associates, Inc. of Elgin also has many programs in place to assist seniors who may need help with food, prescriptions, transportation and more.

Individuals Experiencing Homelessness

Individuals experiencing homelessness can contact the following organizations for help:

PADS of Elgin - 1730 Berkley St., Elgin, IL. 60123. Phone: 847-608-9744. Regular Hours: 9:00 a.m. - 5:00 p.m. and 7:00 p.m. – 9:30 a.m. (24 hour service). PADS provides day and overnight services for individuals in need. They provide a safe place to sleep, meals and showers. Each guest is provided an opportunity to meet with a case worker for assistance and long-term help in housing services, other resources, and outside referrals. COVID-19 Update: PADS is currently not taking in additional guest due to COVID-19.

Elgin Wayside Center - 453 Freemont St., Elgin, IL 60120. Phone: 847-695-4405. Regular Hours: 8:00 a.m. – 4:00 p.m. Elgin Wayside Center provides a day shelter for individuals in need. They provide meals, showers and day service programs. There is no religious requirement and participation in bible study is optional. COVID-19 Update: Wayside will now be open Monday thru Friday, 9 a.m. until 2 p.m. These adjusted hours for April will go into affect April 3, 2020. 

New Life Covenant Church - 2250 Highland Ave., Elgin, IL. 60123. Phone: 847-741-6629. Hours: 9:00 a.m. – 5:00 p.m. (Transportation pick-up in front of Elgin Police Department at 9:00 a.m. and dropped off at the same location or at a designated soup kettle at 5:15 p.m.). They provide day services, meals and showers. There is no religious requirement and participation in bible study is optional. COVID-19 Update: New Life Covenant Church is temporarily open during the COVID-19 crisis. 

Vineyard Church of Elgin - 220 Division St., Elgin, IL. 60120. Phone: 847-697-8001. Hours: 7:00 a.m. – 8:00 a.m. Vineyard provides a breakfast meal Monday-Saturday morning’s at 7:00 a.m. COVID-19 Update: Vineyard is serving bagged sandwiches and other foods for takeout. No hot meals.

More information about local human services resources can be found in the City of Elgin’s Resource Mapping Hub.

How you can help

The best way to help one another during this difficult time is to stay home, but staying home doesn’t mean you can’t support your community. Here are a few ways you can help:

  • Donate to your favorite Elgin nonprofit organizations
  • Order curbside pickup from Elgin restaurants
  • Donate personal protective equipment (PPE) to your local hospitals and first responders (contact them directly for donation drop off instructions). 
  • Donate to relief funds
    • Illinois COVID-19 Response Fund is raising funds from individual, corporate, and foundation donors to be disbursed to nonprofit organizations across the state serving individuals, families and communities hit hardest by the COVID-19 pandemic. Click here to donate to the Illinois COVID-19 Response Fund.
    • The Chicago Community COVID-19 Response Fund will provide flexible resources to community-based organizations across the Metropolitan Chicago region to supply essential aid to the individuals and households who are most impacted by the pandemic. Those resources currently include access to emergency food and basic supplies, rent and mortgage assistance and utility assistance. Click here to donate to the Chicago Community COVID-19 Response Fund.

How To Protect Yourself

Here’s what you can actually do to prevent getting ill:

  • The CDC and other officials have said people should wash their hands often, including before, during and after eating; after using the bathroom; and after blowing your nose, coughing or sneezing.
  • The CDC has a guide here for how to properly wash your hands. Remember: Wash with soap and water, scrubbing your hands for at least 20 seconds.
  • If you can’t wash your hands with soap and water, you can use an alcohol-based hand sanitizer, according to the Illinois Department of Public Health.
  • Avoid touching your face, especially your eyes, nose and mouth, with unwashed hands.
  • Clean and disinfect objects and surfaces you touch frequently, like cellphones and light switches. Here are tips from the CDC.
  • Stay home when you’re sick and avoid close contact with people who are sick.
  • Practice social distancing by staying at least six feet away from other people.
  • If you have to sneeze or cough with a tissue, throw it out immediately after using it, according to the CDC.


Coronavirus can be deadly, but the vast majority of cases have been mild. Those most at risk from the virus are people who are elderly or who have underlying health conditions.  Symptoms of coronavirus can appear two to 14 days after a person has been exposed to the virus, according to the Centers for Disease Control. People with no symptoms may have the virus and spread it to others.

The virus spreads between people through coughing and sneezing, according to the Illinois Department of Public Health.

The most common symptoms:

  • Fever
  • Cough
  • Shortness of breath

People have also experienced body aches, nasal congestion, runny nose and sore throat. If you or someone else has difficulty breathing, persistent pain or pressure in the chest, become confused, cannot be roused or develop a bluish face or lips, get immediate medical attention.

You can check out this COVID-19 Screening Tool that takes you through a series of questions related to the coronavirus to figure out the best course of action.

What To Do If You Think You’re Sick

Even if you’re not showing symptoms, the Elgin Department of Public Health recommends people coming from high-risk countries (here’s a CDC list) self-quarantine for 14 days after returning home.

If you do have symptoms of coronavirus, contact your primary doctor or a health care facility before going in. Explain your symptoms and tell them if you’ve come into close contact with anyone with coronavirus or traveled to an area where COVID-19 is widespread (here’s a CDC list) within the last 14 days.

From there, the experts will work with your local health department to determine what to do and if you need to be tested for coronavirus. And, of course, if you think you’re sick with coronavirus, don’t risk exposing other people to the virus. Those with questions and concerns about coronavirus can call the Illinois Department of Public Health at 800-889-3931.

Message from Fire Chief Cagann

Chief Cagann discusses coronavirus cases in Elgin and what we expect to see. He also discusses the City’s emergency services supply of personal protective equipment (PPE) and how we are providing a higher level of protection to both first responders and patients on medical calls.

Useful Links

The City of Elgin encourages residents to rely on trustworthy sources, such as the CDC or local and state public health departments, for information and data about COVID-19.

News Releases and Community Notifications

April 2020

04/03: Elgin Mayor Kaptain Praises Representative Underwood for Relief Funds

4/03: No news release related

04/02: Civilian Employee of the Elgin Police Department Tests Positive for COVID-19

04/01: Elgin Facility Closures and Programming Cancellations Extended, Council Meetings to Occur Virtually

March 2020

3/31: Not news release related

3/30: Not news release related

03/30: Old Sherman Hospital in Elgin Being Converted for Overflow Capacity

03/27: Not news release related

03/27: Elgin allows curbside take out and delivery sales

03/26: Not news release related

03/25: Elgin Earth Month Events Cancelled or Postponed, Some to be Offered Online

03/24: City of Elgin Launches Resource Mapping Hub

03/23: Elgin Facility Closures and Programming Cancellations Extended

03/20: Elgin Mayor Announces Emergency Loan to Food For Greater Elgin

03/20: Four Elgin Firefighters in Temporary Isolation

03/16: Elgin Closes Remainder of City Facilities to the Public, Cancels Public Meetings

03/15: Elgin Parks and Recreation Closes Facilities, Cancels Classes and Programs Through End of March

03/13: Elgin Mayor Declares State of Emergency Over Coronavirus and Elgin Parks and Recreation Department Cancels Classes and Programming

03/12: City of Elgin Taking Action to Slow Spread of Coronavirus/COVID-19

03/12: Elgin Fire Department Promotional Ceremony Cancelled

03/10: A Message about Coronavirus/COVID-19

03/02: Community Notification - Coronavirus Information


01/31: Community Notification

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