COVID-19 Resources and Information

The City of Elgin is working with its partners at the city, county, state, and federal levels on preparations and precautions regarding the spread of COVID-19 while continuously monitoring the global outbreak. The City will continue to take steps to keep residents and staff healthy, safe, and informed. New information and updates will be posted on our website and on our social media channels.

COVID-19 Dashboard

To view this dashboard on a separate browser page, click here.

Video Updates

Coronavirus: Phase 3 Information

COVID-19 Update from Fire Chief Cagann

Community Message from Mayor Kaptain

COVID-19 Update from Fire Chief Cagann

Restore Illinois Plan

The State of Illinois will be moving to Phase 3 of the "Restore Illinois" reopening plan on May 29.  

Phase 3 will allow for the following:

  • Gatherings of up to ten people;
  • Outdoor seating at restaurants (visit Explore Elgin Area’s Website to find restaurants offering outdoor dining);
  • Re-opening of barbershops and salons;
  • In-person shopping at retail stores;
  • Re-opening of non-essential offices and manufacturing;
  • Re-opening of outdoor tennis facilities;
  • Golfers will be allowed to play in groups of four;
  • Outdoor fitness classes of ten people or less; and
  • One-on-one personal training in indoor facilities.

All of these activities will be subject to restrictions provided by the state, including capacity limits, face coverings and social distancing. To read the full Restore Illinois plan visit

To view the City of Elgin’s quick guide and FAQ’s on temporary outdoor seating for restaurants and bars, visit

During Phase 3, City of Elgin parks and tennis courts will remain open, however, playgrounds and basketball courts will remain closed

Stay at Home Order

Governor J.B. Pritzker announced Thursday, April 23, that the statewide Stay at Home Order would be extended through Friday, May 29, with several modifications going into effect on May 1. The executive order issued on April 30 can be viewed here.

The Governor’s Executive Order is available in full on the State of Illinois’ COVID-19 website. More information is available at the Stay at Home Order FAQ developed by the State of Illinois.

Face Masks or Face Coverings

One piece of the modified order that marks an important change for residents is that beginning May 1, individuals will be required to wear a face covering or mask when in public places or when working. Any individual who is over age two and able to medically tolerate a face-covering (a mask or cloth face-covering) shall be required to cover their nose and mouth with a face-covering when in a public place and unable to maintain a six-foot social distance. Face-coverings are required in public indoor spaces such as stores.

Growing evidence suggests COVID-19 can spread before people show symptoms (pre-symptomatic) and from people who have coronavirus but never show symptoms (asymptomatic). Face masks or face coverings can be made from materials in your home. To learn how to make your own mask or face covering, click here.

With the added changes effective May 1, the City of Elgin will extend its current practice of education regarding any violations of the Stay at Home Order.

Additional resources & information

Small Business Assistance

To provide aid for small businesses in Illinois that have been impacted by the COVID-19 crisis, the State of Illinois has announced two financial assistance programs for small businesses. To learn more and apply, click here. 

Visit the Elgin Area Chamber and the Downtown Neighborhood Association for a comprehensive list of resources that are available for your business. 

Restaurants and Bars 

All Illinois bars and restaurants will be closed to dine-in customers amid the COVID-19 crisis. Many Elgin restaurants are still open for delivery or takeout orders. 

Phase 3 allows for outdoor dining at restaurants and bars. The City of Elgin is committed to working with restaurants and bars that wish to serve food and alcohol in a temporary outdoor seating area. The City has waived permit requirements in most cases, all application fees, and made other temporary accommodations to facilitate outdoor dining operations during Phase 3 of the Restore Illinois plan. In addition, on Wednesday, May 27, Mayor Kaptain signed an emergency proclamation which extends an establishment’s current liquor license to include any City-approved temporary outdoor seating area throughout the duration of Phase 3. These measures are additional ways the City of Elgin is taking action to assist local businesses impacted by the pandemic.

Those interested in creating an outdoor seating area should view the Quick Guide and FAQs at to determine what is necessary for their business to create a space while complying with Phase 3 guidelines and providing the City with necessary documents.

All liquor licenses will now expire July 31, 2020, not April 30. The annual liquor license fee for the license year beginning April 30, 2020 is waived. This waiver applies to all license holders except for package liquor stores (any business with a B, B-1, B-2 B-4 or B-5 Class liquor license).

Many restaurants and their current service offerings are already listed on the City of Elgin’s Resource Mapping Hub, where residents can go for updated and accurate information. Businesses are encouraged to update their service offerings on the City of Elgin’s Resource Mapping Hub by completing the form here. If a business is not yet listed on the resource mapping hub, it can be added by completing the signup form here

Assistance for Seniors 

Older adults and people who have severe underlying medical conditions like heart or lung disease or diabetes are at higher risk for developing more serious complications from COVID-19 illness. Senior Services Associates, Inc. of Elgin has many programs in place to assist seniors who may need help with food, prescriptions, transportation and more. To contact Senior Services, please call 847-741-0404. Additionally, many stores are offering special shopping hours for seniors and people with underlying medical conditions. Please check with specific stores for details. 

Individuals Experiencing Homelessness

Individuals experiencing homelessness can contact the following organizations for help:

PADS of Elgin - 1730 Berkley St., Elgin, IL. 60123. Phone: 847-608-9744. Regular Hours: 9:00 a.m. - 5:00 p.m. and 7:00 p.m. – 9:30 a.m. (24 hour service). PADS provides day and overnight services for individuals in need. They provide a safe place to sleep, meals and showers. Each guest is provided an opportunity to meet with a case worker for assistance and long-term help in housing services, other resources, and outside referrals. COVID-19 Update: If you are in need of shelter, please call 847-608-9744.

Elgin Wayside Center - 453 Freemont St., Elgin, IL 60120. Phone: 847-695-4405. Regular Hours: 8:00 a.m. – 4:00 p.m. Elgin Wayside Center provides a day shelter for individuals in need. They provide meals, showers and day service programs. There is no religious requirement and participation in bible study is optional. COVID-19 Update: Wayside will now be open Monday thru Friday, 9 a.m. until 2 p.m. These adjusted hours for April will go into affect April 3, 2020. 

Vineyard Church of Elgin - 220 Division St., Elgin, IL. 60120. Phone: 847-697-8001. Hours: 7:00 a.m. – 8:00 a.m. Vineyard provides a breakfast meal Monday-Saturday morning’s at 7:00 a.m. COVID-19 Update: Vineyard is serving bagged sandwiches and other foods for takeout. No hot meals.

More information about local human services resources can be found in the City of Elgin’s Resource Mapping Hub.

How you can help

The best way to help one another during this difficult time is to stay home, but staying home doesn’t mean you can’t support your community. Here are a few ways you can help:

  • Donate to the Elgin Covid Response Fund
  • Donate to your favorite Elgin nonprofit organizations
  • Order curbside pickup from Elgin restaurants
  • Donate personal protective equipment (PPE) to your local hospitals and first responders (contact them directly for donation drop off instructions).

Useful Links

The City of Elgin encourages residents to rely on trustworthy sources, such as the CDC or local and state public health departments, for information and data about COVID-19.

Stay Connected to City of Elgin Updates

  1. 311

    Phone: 311 or 847-931-6001 if out of city limits