COVID-19 Resources and Information

Updated June 27, 2022

Masks Optional At City BuildingsMask

Face masks are optional at all City of Elgin indoor facilities, including The Edward Schock Centre of Elgin. 

As of February 28, 2022, Governor Pritzker signed an executive order lifting the mask requirement in most indoor settings. 

The public is strongly encouraged to conduct business virtually, over the phone, email, or mail when possible. Residents can pay utility bills online, call 311, use the mail, or utilize the City’s dropbox (please no cash). 

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COVID Testing Sites ImageCovid-19 Testing

To find a Covid-19 testing site you may visit the Elgin COVID-19 Testing Locations Map or the State of Illinois Testing Sites page. 

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Covid-19 VaccinesVaccine Image 

To find a Covid-19 vaccine site you may visit the Kane County Health Department website or the State of Illinois Coronavirus Response page. 

Kane County Health Department 

The Kane County Health Department's mass vaccination site is located at 501 N. Randall Road, Batavia, IL. Appointments can also be made at or by calling 855-4-KANEVAX (855-452-6382).

The Kane County Health Department (KCHD) published a database of more than 100 additional COVID vaccination sites in the county, including pharmacies, clinics and medical facilities. The list can be found here and also as an interactive map on the free KCHD mobile app.

Click here to visit the Kane County Health Department's COVID-19 Vaccination Information webpage.

Sign up for Kane County vaccine information updates. will help you set-up an appointment for the COVID-19 vaccination, as well as provide helpful links to stay up-to-date with the most recent news related to COVID-19. There are also links for call centers and phone numbers provided to answer your questions.

Individuals that are 5 to 17 years of age can only receive the Pfizer vaccine and must have a parent or guardian's signature on the Pfizer consent form.

Illinois Department of Public Health (IDPH)

A portal on the State's website,, provides residents with easily accessible information about the COVID-19 vaccine. The portal provides eligible residents with nearby vaccination sites, information on how to make an appointment to receive the vaccine, updates on the state’s plan and eligibility and answers to frequently asked questions about the COVID-19 vaccine.

Vaccine Frequently Asked Questions

Cook County Department of Public Health

The Cook County Department of Public Health (CCDPH) has three mass vaccination sites in Des Plaines, Forest Park, and Matteson. Partners are also providing in-home COVID-19 vaccinations for suburban Cook County residents who are unable to leave home due to age, disability or medical impairment. For more information about in-home vaccinations and to see if you qualify please click here or call the Cook County Vaccine Hotline at 833-308-1988. 

Click here for the latest COVID-19 vaccine information from the Cook County Department of Public Health.

To receive updates about vaccine distribution from CCDPH, please complete this survey.

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Monitoring Covid-19

The City of Elgin is working with its partners at the city, county, state, and federal levels on preparations and precautions regarding the spread of COVID-19 while continuously monitoring the global outbreak. The City will continue to take steps to keep residents and staff healthy, safe, and informed. New information and updates will be posted on our website and on our social media channels.

For additional information about the COVID-19 cases visit the Kane County Health Department COVID-19 Dashboard.  

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Una i morada representa Informacion en españolRestore Illinois Plan

On June 11, 2021, the state of Illinois enters Phase 5 of the "Restore Illinois" reopening plan.

Phase 5

To advance to Phase 5, the state must reach a 50% vaccination rate for residents age 16 and over and meet the same metrics and rates required to enter the transition phase, over an additional 28-day period. 

With testing, tracing and treatment widely available throughout the state, all sectors of the economy reopen with businesses, schools, and recreation resuming normal operations with new safety guidance and procedures. Conventions, festivals, and large events can take place.

Find details of Phase 5 here.

line break-01Additional Resources & InformationFrequently Asked Questions 

Small Business Assistance

Visit the Elgin Area Chamber and the Downtown Neighborhood Association for a comprehensive list of resources that are available for your business. 

Assistance for Seniors 

Older adults and people who have severe underlying medical conditions like heart or lung disease or diabetes are at higher risk for developing more serious complications from COVID-19 illness. Senior Services Associates, Inc. of Elgin has many programs in place to assist seniors who may need help with food, prescriptions, transportation and more. To contact Senior Services, please call 847-741-0404. 

Individuals Experiencing Homelessness 

Individuals experiencing homelessness can contact the following organizations for help:

PADS of Elgin - 1730 Berkley St., Elgin, IL. 60123. Phone: 847-608-9744. Regular Hours: 9:00 a.m. - 5:00 p.m. and 7:00 p.m. – 9:30 a.m. (24 hour service). PADS provides day and overnight services for individuals in need. They provide a safe place to sleep, meals and showers. Each guest is provided an opportunity to meet with a case worker for assistance and long-term help in housing services, other resources, and outside referrals. COVID-19 Update: If you are in need of shelter, please call 847-608-9744.

Vineyard Church of Elgin - 220 Division St., Elgin, IL. 60120. Phone: 847-697-8001. Hours: 7:00 a.m. – 8:00 a.m. Vineyard provides a breakfast meal Monday-Saturday morning’s at 7:00 a.m. COVID-19 Update: Vineyard is serving bagged sandwiches and other foods for takeout. No hot meals.

Elgin Wayside Center - 453 Freemont St., Elgin, IL. 60120. Phone: (847) 695-4405. Hours: Monday - Friday from 8:30 a.m. - 4 p.m. Wayside is a daytime shelter that offers meals, laundry services, showers, and individual lockers.

More information about local human services resources can be found in the City of Elgin’s Resource Mapping Hub.

Useful Links

The City of Elgin encourages residents to rely on trustworthy sources, such as the CDC or local and state public health departments, for information and data about COVID-19. 

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  1. 311 Contact Center

    Phone: 311 or 847-931-6001 if out of city limits

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