Lead Testing and Water Filter Program
Who is 120Water?
120Water is a digital water solution to protect public health now and in the future by combining cloud-based software and digital sampling kits to help execute water safety, compliance, and water monitoring programs
What does 120Water do?
120Water provides water testing kits, pitcher filter kits or both, and software support to your water system to ensure residents have water testing readily available to them for various sampling programs, and to provide support to residents throughout sampling efforts
What will 120Water send me?
120Water will send you a water testing kit, and sometimes outreach including letters, postcards, emails and texts.
How will 120Water contact me?
120Water could contact you with sample collection questions, remind you to return your sample kit, or send you a copy of your water test results.
Water Testing Program FAQ's
How will I receive my free water testing kit?
120Water will mail you the water testing kit via USPS.
When will I receive my water test results?
You will be mailed a copy of your test results within three weeks of receiving your sample at the lab; if needed, reach out to 120Water to email you a copy of your test results.
After I collect my water sample, how do I return it?
Included in your water testing kit will be a prepaid return shipping label that you can peel and stick onto the outside of your testing box and drop it off at your local post office.
After I collect my water sample, why do I have to return it within 3 business days?
It is important to return your sample kit quickly after you collect your sample, so the laboratory can process your sample under the required and recommended methods per EPA, and that your sample does not sit for longer than 14-days.
My water test results are high, now what?
If your water test results exceed the Environmental Protection Agency (EPA) Action Level for lead please refer to your results letter, as it will include additional information. You should also contact the water department if you have further questions.