Helpful Links & FAQ's

  1. Backflow Information
  2. Combination Fire Suppression and Domestic Water Service
  3. Hydrant Flushing Program FAQs
  1. Is your Lawn a Water Guzzler?
  2. Leaking faucets-That drip is money down the drain
  3. Water Meter Installation Procedure

To learn more about water and water conservation, please visit DrinkTap.org.

  1. What should I do if my water is discolored?
  2. I have low pressure. Who do I call?
  3. Do I need a water softener if I am on City water?
  4. My automatic dishwasher operator’s manual says that the amount of detergent I need to use depends on the grains per gallon of hardness in the water. What is the hardness of City water?
  5. Does Elgin add fluoride to the City water supply?
  6. What is the sodium content in Elgin’s water?
  7. Is radon a contaminant concern in Elgin’s water?
  8. Why does the water have a chlorine taste or smell? How can I remove it?
  9. Why is my water cloudy? It looks milky.
  10. My water is suddenly rusty. What should I do? Who should I call?
  11. Do you give tours of your water treatment plant?
  12. What’s this pink stuff in my bathroom?
  13. What are these black (or red) particles coming out of my faucet?