How To Purchase Tickets

By Phone: call the Box Office at 847-931-5900 during normal business hours ($6 per order fee)

Online: order online at anytime.  We do not offer e-ticket(s); your ticket(s) will still be printed and mailed or held at will-call per your request.($3 per order fee, plus a per ticket fee that varies based off of the cost of the ticket)

In Person: purchase at the Box Office Window during regular business hours and 60 to 90 minutes prior to show (no order fees typically)

By Mail: mail your order requests with check made out to Hemmens/City of Elgin to the below. Please include event information, phone number and if using a credit card all pertinent credit card information ($6 per order fee)

Hemmens Box Office

45 Symphony Way,  Elgin, IL 60102

We accept Visa, Master and Discover charge cards, cash and check at the Box Office Window. Charge cards are accepted both online and over the phone.

Please note, tickets are non-refundable and fees are subject to change.