Traffic Requests & Frequently Asked Questions

Parking Sensors in Downtown Elgin

Parking spaces in downtown Elgin that are designated for 15, 30 or 120 minutes (2 hours) have been equipped with parking sensors. These sensors provide automated, timed parking availability and enforcement alerts based on GPS positioning. The presence of the 225 parking sensors allows parking control officers to remotely monitor and efficiently enforce downtown parking restrictions. Parking in these spaces remains free. 

This webpage will be updated with further information as to how you can access downtown parking space availability in real time. Other advantages to the sensors include infrastructure data collection, such as when streets become icy or need maintenance. 

Traffic Requests

Traffic and parking issues such as street signs and striping, speeding complaints and other requests should be submitted using the Elgin Traffic Request Form or by clicking on the "Report an Issue" button below. If the issue is currently occurring, please call 847-289-2700. 

Requests can also be submitted in person at City Hall, 150 Dexter Court, Elgin, IL 60120.

Each issue will be reviewed by the appropriate city staff. Staff will follow-up once review is complete with next step or recommended course of action. Requests are reviewed as they come in. Residents can expect a response within 10 business days.

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Current Issue Listing
Click above to see a current listing of traffic and parking related requests and their status (open, closed) as well as how the issue was or is being addressed.

Parking - Handicap

What is the application process for a placard?

  • Applications for a temporary or permanent placard must be completed by a doctor. If the old placard expires prior to receiving your new card, do not utilize a handicap parking place.

What is the difference between a temporary and permanent placard?

  • Temporary placards are utilized for temporary injuries, valid for up to 6 months. The length of time is determined by a doctor.
  • Permanent placards are authorized for those with a permanent, qualifying disability. These cards do expire and must be renewed; the expiration date is located on the bottom of the card. Apply for renewal approximately 2 months prior to the expiration date.

What is the proper use of the placard?

  • At the time the placard is being utilized, the person who is issued the card must be in the vehicle. The person must also enter and exit the vehicle. One may not legally park in a handicap spot and remain in the vehicle.
  • The placard may not be utilized by another person, regardless of the purpose such as completing an errand for the person whom the card was issued to.

What are the penalties for misuse?

  • Unauthorized use can result in a $500.00 fine and suspension of the driver’s license, upon the first offense.
  • Police officers may confiscate placard.
  • Secretary of State may suspend or revoke license plate or placard.