Skip to Main Content
Elgin, Illinois homepage
  1. Explore Elgin
  2. City Services
  3. Government
  4. Doing Business
  5. I Want To...
  1. Elgin, Illinois homepage
search
  1. You Are Here:
  2. Home
  3. City Services
  4. Water
  5. Water Billing Information
  6. Online Water Bill Frequently Asked Questions
  1. A
  2. A

Online Water Billing Frequently Asked Questions

City of Elgin Click2Gov (C2G) FAQ's

  1. What are the advantages of using online bill pay?
  2. Is there a charge for using online bill pay?
  3. Is paying my bill online safe?
  4. Who can enroll in the online bill pay program (Click2Gov)?
  5. What are the requirements to enroll in the online bill pay program (Click2Gov)?
  6. How do I sign up for the online bill pay program (Click2Gov)?
  7. How do I contact Customer Service with questions or problems with my online bill pay account?
  8. How do I verify the resolution settings on my monitor?
  9. How do I verify the “cookies” settings on my PC?
  10. What should I do if I get “stuck” during the enrollment process and cannot continue?
  11. What are the payment options when using the online bill pay program (Click2Gov)?
  1. How long will it take to deduct the money from my chosen payment option?
  2. Will there be a charge if my debit card transaction is returned?
  3. Can I pay a portion of my bill?
  4. Can I set up my credit card or checking account information so the Bill can be paid each month without signing on to Click2Gov?
  5. Can I change the mailing address listed on my account online?
  6. Will I continue to receive a paper copy of my bill?
  7. What if I forget my password?
  8. Can I view my bill online if I already pay with Automated Bill Payment?
  9. How can I “save” my card information online so I don’t have to enter it every time I make a payment?
  10. What if my credit or debit card information changes?
/FAQ.aspx
  1. Water Bill Auto Pay
  2. Online Water Bill Payment
  3. Enroll in Paperless Billing
  4. Online Water Bill Frequently Asked Questions

Contact Us

  1. City of Elgin
  1. 150 Dexter Court
  1. Elgin, IL 60120
  1. Phone: 847-931-6001
  1. Facility Hours

Helpful Links

  1. Video Center
  1. Municipal Code
  1. Documents & Maps
/QuickLinks.aspx

Site Links

  1. City Home
  1. Site Map
  1. Contact Us
  1. Accessibility
  1. Copyright Notices
  1. Privacy Policy
/QuickLinks.aspx

Connect With Us

  1. Facebook logo
  1. Instagram logo
  1. Twitter logo
  1. LinkedIn Logo

Web Tools

share

  1. Facebook
  2. Twitter
  3. LinkedIn

site tools

  1. Home
  2. My Account
  3. Printer Friendly
  4. Email Page
  5. Contact Us
  6. Hear This Page
  7. RSS
  8. Site Map
  9. Translate Page
  10. Notifications
  11. Documents
  12. Help
Government Websites by CivicPlus®
Bill Pay
CALENDAR
Jobs
Parks & Recreation
PORTAL
SPECIAL EVENTS
Arrow Left Arrow Right
[]
Slideshow Left Arrow Slideshow Right Arrow