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Code Violations
General Procedure
  • Once a complaint is received it is issued a case number and given to the Code Compliance Officer.
  • The Code Compliance Officer will conduct an inspection of the property to verify the violation.
  • If the Code Compliance Officer finds violations, a notice with a date for compliance will be issued.
  • The Code Compliance Officer will conduct a follow-up inspection to determine compliance.
  • If the inspector has determined that compliance has been obtained, the case will be closed.
  • If the violation is not corrected, the Code Compliance Officer may issue citations each day the violations continues until compliance.

For additional information, please call the Code Compliance Division, Monday through Friday at (847) 931-5920 or 311.

To register a code complaint, residents can submit a complaint to the Code Compliance Division by calling 311 (847-931-6001 if outside of Elgin), by email, or by submitting a request on the Elgin 311 mobile app.