The police department monitors the number of false alarm activations throughout the city, as directed by city ordinance. As part of this initiative, the department strives to provide alarm system users tips on preventing false alarm activations, thereby preserving city resources for actual emergencies.

To complete an alarm user permit application, click on the appropriate link below:

• Commercial Permit Application
• Residential Permit Application

What happens when there is a False Alarm?

Each calendar year, beginning on January 1, all alarm users will be granted four free false alarm activations.  Additional false alarm activations are subject to the following fines, per occurrence:

5-8 false alarms/$100
9-10 false alarms/$200
11 or more false alarms/$300

Any alarm system with 10 or more false alarm activations, and/or outstanding payments, will be revoked from further police response to alarm activations.    

Contact

Emergency Dispatch Coordinator
Jennifer Phillips
(847) 289-2749

Address
151 Douglas Ave.
Elgin, IL 60120

Hours
Monday – Friday
Times vary