How To Purchase Tickets

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  • By Phone: call the Box Office at 847-931-5900 during normal business hours ($5 per order fee)
  • By Web: order online at anytime at ($3 per order fee, plus a per ticket fee that varies based off of the cost of the ticket)
  • In Person: purchase at the Box Office Window during regular business hours and 1-2 hours prior to show (no order fees)
  • By Mail: mail your order requests with check  made out to Hemmens/City of Elgin to the below.  Please include event information, phone number and if using a credit card all pertinent credit card information ($5 per order fee)   
    • Hemmens Box Office  

    45 Symphony Way        

    Elgin, Illinois  60120

* We accept Visa, Master and Discover charge cards, cash and check at the Box Office Window.  Charge cards are accepted both online and over the phone.