Go To Search

How To Purchase Tickets

Purchase Tickets Here fancy image.jpg


  • By Phone: call the Box Office at 847-931-5900 during normal business hours ($6 per order fee)
  • By Web: order online at anytime at ($3 per order fee, plus a per ticket fee that varies based off of the cost of the ticket)
  • In Person: purchase at the Box Office Window during regular business hours and 1-2 hours prior to show (no order fees typically)
  • By Mail: mail your order requests with check  made out to Hemmens/City of Elgin to the below.  Please include event information, phone number and if using a credit card all pertinent credit card information ($6 per order fee)   
    • Hemmens Box Office  

    45 Symphony Way        

    Elgin, Illinois  60120

* We accept Visa, Master and Discover charge cards, cash and check at the Box Office Window.  Charge cards are accepted both online and over the phone.

Please note, all tickets are non-refundable.
*fees are subject to change