Apply For ...
Alcohol Tax Return
Food Handling Permit
Seasonal Temporary Food Permit
Temporary Food Permit
Youth Scholarship Fund
Business License Renewal
Sign Up For...
ComEd Outage Alerts
Renew Business License
Report Graffiti Hotline
Alarms, Residential or Commercial
Golf Tee Times
Landlord Training Program
Parks & Recreation Programs
Serial Numbers of Valuables
Elgin Mayor's Award Nomination Form
Elgin Parks and Bike Paths
Engineering Resource Center
Frequently Asked Questions - FAQs
Metra Chicago St. Station Area Study
Local Organizations and Resources
Refuse & Recycling Information
Planning and Zoning
Elgin's Resident Guide
Posted on March 7, 2013 help for Phishing, Robocalls, Smishing and Spoofing
We have updated our scam page to provide more information about
In summary, unsolicited phone calls to your home or unsolicited phone calls/texts to your cellphone number can be addressed by any of the following:
• File a complaint with the Federal Trade Commission at
• File a complaint with the Federal Communications Commission at
• File a complaint with
or call 888-382-1222
To view a video on how to file complaint with the Federal Trade Commission,
Posted on July 23, 2012 regarding Hail Damage
We have had several senior residents calling the police department to advise that people have been approaching their homes with offers to replace siding or roofs due to hail damage.
There may be legitimate companies soliciting; Elgin did recently experience hail and that prompts the insurance companies to become more likely to approve repairs. With those legitimate companies, there may be questionable companies, as well. Always get a second or third estimate.
Never leave your residence open and unsecured when you are requested to walk around the house to survey damage. This prevents a second person from making entry through open doors and garages.
Always make sure the company has a door-to-door solicitors permit provided by the city of Elgin. If they have a permit issued, they will have a picture ID and a permit to show you. Remember, just because they may have a permit, this does not mean they are endorsed by the city. It only means the individual at your door has had a background checked conducted - but the company has not.
IF the solicitor does not have a permit, call the police immediately at 847-289-2700 or dial 911. Just because you didn’t let them in doesn’t mean your neighbor won’t. The Elgin Police Department is determined to stay on top of solicitors by being more aggressive with the identification of those soliciting door to door WITHOUT a permit!
City of Elgin Police Department
151 Douglas Ave.
Elgin, IL 60120
In emergency, call 9-1-1
• Police Department Home
• City of Elgin Home
• Contact Us
• Jobs Center
• Powered by CivicPlus