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General Information

The Public Services Department is located at 1900 Holmes Road, Elgin, IL  60123.  The office is open Monday through Friday from 7:00 a.m. to 4:00 p.m.  For contact via telephone, please dial 311 (or 847-931-6001 if outside of Elgin). 

Divisions within the Public Services Department are: 

  • Engineering
  • Streets
  • Traffic & Electrical
  • Land Management
  • Forestry
  • Sports Complex
  • Fleet Services
  • Building Maintenance
  • Water
  • Sewer
  • Refuse & Recycling


Each year, the Public Services Department holds an Open House, free of charge, which we encourage residents to attend in order to learn more about our responsibilities.  The annual Open House is generally held in conjunction with the American Public Works Association's National Public Works Week in May.