In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of Elgin will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
City of Elgin will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in City of Elgin offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of City of Elgin, should contact the office of Gail Cohen, Human Resources Director at (847) 931-5607 as soon as possible, but no later than 48 hours before the scheduled event.
The ADA does not require the City of Elgin to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
Complaints that a program, service, or activity of City of Elgin is not accessible to persons with disabilities should be directed to Gail Cohen, Human Resources Director at (847) 931-5607. City of Elgin will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.