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Most other mammals, birds, fish, insects or reptiles are allowed. The keeping of farm animals and wild and dangerous animals is prohibited. No pet that is considered a health hazard, poisonous or dangerous is allowed. If you have any further questions please call Code Administration at (847)931-5921 or visit the Code Administration webpage. Code Enforcement department
For information regarding animal control please visit the Elgin Police Department Animal Control webpage or call (847) 289-2529. Animal Control overview
For further information please call the Bluff City Cemetery office at 847-931-6135, or visit Bluff City Cemetery’s webpage. Office hours are Monday through Friday, 9:00 a.m. to 3:00 p.m. Other times may be available by appointment. Bluff City Cemetery webpage
The Centre of Elgin website
If you are not registered, voter registration for Cook and Kane Counties is conducted at the Elgin City Clerk's Office Monday through Friday from 8 a.m. to 5 p.m. The Clerk's Office is located in Room 202 of City Hall, 150 Dexter Court and the Gail Borden Library, 270 N. Grove Ave., (847) 742-2411.
If you have further questions about voter registration, please call the City of Elgin's City Clerk at (847) 931-5660 or visit the Elgin City Clerk's Voter Registration webpage.
City Clerk webpage
There will be ‘in person’ race registration on Friday May 23rd from 10am-8pm and on Saturday May 24th from 6am-7:15am at The Centre Fieldhouse (100 Symphony Way, Elgin, IL, 60120).
For more information call the Hemmens Box Office 847-931-5900 or visit the Hemmens website. The Hemmens Cultural Center website
By working with downtown stakeholders the city of Elgin and Downtown Neighborhood Association have made Downtown parking more accessible and easier to understand.
Below is a summary of the new regulations, enforced Monday – Friday, 8 AM – 5 PM.
The city encourages downtown visitors and patrons to use on-street parking options.
Unless otherwise marked, all on street parking spaces are limited to 2 hours.
For quicker in-and-out errands there are 30-minute “quick stop” parking spots located throughout Downtown. http://www.cityofelgin.org/DocumentView.aspx?DID=15520
The city has made off-street parking more convenient for long-term parking needs. Downtown employees and residents are encouraged to use off-street parking.
City-owned surface lots and decks are now free parking for up to 72 hours with the following exceptions:
Level 1 of the Spring Street parking deck will remain two-hour parking to accommodate that area’s varied needs and high density. The Civic Center Parking Lot will include approximately forty-two 30-minute quick spots near city hall and the post office.
For a map of city-owned parking lots and decks please see the city-owned parking lot map. Unless otherwise signed or noted above, city-owned parking lots and decks allow parking for up to 72 hours.
Residents and visitors are permitted to park on-street overnight. However, the city still encourages parking off-street overnight to assist with street maintenance activities.
For More Information
Sign up to receive email updates from the Downtown Neighborhood Assocation on scheduled street maintenance activities as well as emergency and special event parking bans by clicking here.
If you have questions about downtown parking, please contact:
City of Elgin
Downtown Neighborhood Association
(847) 488-1456 Parking info webpage
60124 zip code:• Gail Borden Library – Rakow Branch, 2751 W. Bowes Rd• Bowes Creek Country Club, 1250 Bowes Creek Blvd
60123 zip code:• Elgin Township Office, 729 S. McLean Blvd• Wing Park Golf Clubhouse (during golf season), 1000 Wing St• The Highlands Golf Course Pro Shop, 875 Sports Way• Hawthorne Hill Nature Center, 28 Brookside Dr
60120 zip code:• Gail Borden Public Library, 270 N. Grove Ave• Elgin Public Museum, 225 Grand Blvd• City Hall, 150 Dexter Ct• The Centre of Elgin, 100 Symphony Way• Eastside Recreation Center, 1080 E. Chicago St• Hemmens Cultural Center, 45 Symphony Way
Walk in: to The Centre of Elgin, 100 Symphony Way, Elgin IL 60120, Mon - Fri 9am - 6 pm, or Sat 10 am - 2 pm.
Fax to: 847-531-7020, Mon - Fri, 8 am - 2 pm (Must have credit card information on form)
Mail to: The Centre of Elgin, 100 Symphony Way, Elgin, IL 60120 Register Online
Two determining factors of residency are: 1. Do you pay a city water bill? If yes, you live in the City of Elgin and are considered a resident.2. Do you have a fire lane number in your address? If yes, you live in Elgin Township, and are considered a non-resident.
Owning a business, or rental property, in which you do not reside, does not qualify for resident rates.
Hours of Operation:
Wing Park - 1030 Wing St; 847-289-2542
Monday - Thursday - 12:00 pm - 6:00 pmFriday - Saturday - 12:00 pm - 7:30 pmSunday - 12:00 pm - 6:00 pm
Lords Park - 325 Hiawatha Dr; 847-931-6196
Monday - Thursday - 1:00 pm - 5:00 pmFriday - 1:00 pm - 7:30 pmSaturday - 12:00 pm - 7:30 pmSunday - 12:00 pm - 6:00 pm
Pool closing policy:
The Pools will be closed when one of the following conditions exist:1. Thunder or lightning is present.2. Air temperature falls below 68 degrees.3. Low attendance numbers.4. As deemed necessary by the aquatic management staff.
1 - 50 people - $300 resident; $390 non-residentConcessions - $33 resident, $40 non-residentNot for Profit - $250(Rates reflect a 2 hour reservation time)
The major parks in Elgin are:Lords Park, 325 Hiawatha Drive; Lords Park Pavilion, 100 Oakwood Blvd.Trout Park, 580 Trout Park Blvd.Wing Park, 1020 Wing Street
For more information on these or any other Elgin parks please visit the City of Elgin parks website or call 847-931-6123. Elgin Parks website
Police Administration call (847) 289-2500.
For non-emergencies call (847) 289-2700.
For emergencies dial 9-1-1. Elgin Police Department Website
When you dial 911 for emergency assistance, the dispatcher will answer the phone and ask you questions about the emergency. They are: your name, the address of the emergency, the telephone number you are calling from, a brief description of the emergency such as "an intruder is in my house," or "there is an accident at the intersection of ADDRESS and ADDRESS." Emergency dispatchers agree that remaining calm is the most important thing you can do to help them help you. The telecommunicator will, many times, continue to question you after the appropriate police, fire, EMS units are dispatched. In emergency medical situations, the telecommunicators are trained to provide you with emergency medical information which may be used prior to paramedics arrvial. The questioning does not slow down the emergency response. The telecommunicators ask these questions to help them accurately evaluate your specific situation, ensuring the correct type of equipment and number of personnel are assigned. Any information which may affect officers or firefighter safety is also broadcasted to the responding units. For additional information about Emergency Communications, please stop by the Elgin Police Department located at 151 Douglas Ave, Elgin, between the hours of 8:00 a.m.-4:00 p.m., Monday -Friday or you may call 847-289-2770. Communications Division
Given the $1 million plus cost for implementing the statutorily-mandated railroad crossing improvements necessary to create a quiet zone, the city continues to pursue funding sources to assist in the establishment of quiet zones.
City council adopted the Strategic Plan in December 2012. Eight priority areas will be focused on over the next five years:• Public Safety• Neighborhoods• Financial Stewardship• Economic Development• Downtown• Education and Workforce Development• Diverse Workforce• Image and Engagement
Each priority has a purpose statement to capture the “big picture” of the priority area.
The objectives follow a pattern of Create, Continue, Connect.
Dr. Gerald Gabris from Northern Illinois University served as facilitator for the strategic planning process. City council convened at a special retreat in February 2012 to discuss the city’s strengths, challenges, opportunities, and a new vision for the future.
Following the retreat, community focus groups and staff interviews were held to discuss the key priority areas.City Council formally adopted the Strategic Plan on December 14, 2012, along with the 2013-2017 Financial Plan and 2013 Budget.
City council convened at a special retreat in February 2012 to discuss the community’s strengths, challenges, opportunities, and a new vision for the future. Themes from the retreat were discussed in great detail during community focus groups and staff interviews.
In 2013, city departments worked to align their current projects with the Strategic Plan, as well as identified various performance measures. Formal Business Plans will be presented to city council at a special Committee of the Whole on September 25, 2013. These will be adopted with the 2014 budget.
The Strategic Plan Advisory Commission (S-PAC) began meeting in January 2013 to advise city staff and the city council on priorities and policies.
The S-PAC provides recommendations to the city manager and the city council on issues related to the Strategic Plan. Agendas for the monthly S-PAC meetings are available on the city’s website.
Departments will update their performance measures on a quarterly basis. The public is welcome to attend the 2014 special Committee of the Whole meetings.
Quarterly meetings for Business Plan updates will occur during the last month of each quarter. The date and time for each meeting is below.
Agendas for the Strategic Plan Advisory Commission (S-PAC) are available on the city’s website, in the Agendas and Minutes section.
Phone: 847-931-6100Email:email@example.comFacebook: www.facebook.com/cityofelginTwitter: @ElginIL City Council Meetings: 2nd and 4th Wednesdays of each month, City Hall, 7:00 p.m.
For information about attractions and cultural amenities in Elgin, please visit the Elgin Area Convention and Visitor's Bureau website or call them at (847) 695-7540.
The debris may be sediment from your plumbing or it may be pieces of your hot water heater’s dip tube (a plastic rod from the inside of your hot water heater that has been proven defective in certain models. All hot water heaters manufactured between 1993 and 1997 could have faulty dip tubes.) Dip tube debris will be white, gray or light-green tinted granular or eggshell-like particles. Place some of the debris in a small glass of water. If it floats, it’s probably dip tube pieces. This is a hot water heater manufacturing problem and will need to be addressed by a plumber.
If you have questions about this, call the water quality laboratory at (847) 931-6158.
Water Department Video
The rusty water is harmless and will clear up all by itself within a couple hours. Running the water in your faucet will not make this clear faster. If after several hours, or if a rusty condition in your cold water persists, call the water quality laboratory at (847) 931-6158
The pink residue is the result of naturally occurring airborne bacteria. The bacteria produces a pinkish film, and sometimes a dark gray film, on surfaces that are regularly moist, including toilet bowls, showerheads, sink drains, and tiles. These bacteria thrive on moisture, dust, and phosphates, and are widely distributed, having been found naturally in soil, food, and also in animals. The conditions for the survival of the bacteria are minimal, and they may even feed upon themselves in the absence of other nutrients.
Many times, the pinkish film appears during and after new construction or remodeling activities. The dirt and dust stirred up from the work probably contains the bacteria, once airborne, they seek moist environments to proliferate. Some people have even noted the pink residue in their pet’s water bowl, which causes no apparent harm and can be easily cleaned off. Others have indicated that their experience with this nuisance occurs during a time of year that their windows are open for the majority of the day.
These airborne bacteria can come from any number of naturally occurring sources, and the condition can be further aggravated if customers remove the chlorine from their water by way of an activated carbon filter. In the past this type of bacteria was considered harmless, but more recently some species have been linked to human urinary tract infections, secondary wound infections, and pneumonia.
What to DoShort of buying pink fixtures, the best solution to keep these surfaces free from the bacterial film is continual cleaning. A chlorinous compound is best, but use care with abrasives to avoid scratching the fixtures, which will make them even more susceptible to bacteria. Chlorine bleach can be periodically stirred into the toilet tank and flushed into the bowl itself. As the tank refills, more bleach can be added. Three to five tablespoons of fresh bleach should be all that is necessary.
A toilet cake that contains a disinfectant can keep a residual in the water at all times. The porous walls of a toilet tank can harbor many opportunistic organisms. Cleaning and flushing with chlorine will not necessarily eliminate the problem, but will help to control these bacteria. Keep bathtubs and sinks wiped down and dry to avoid this problem. Using a cleaning solution that contains chlorine will help curtail the onset of the bacteria.
While all water utilities are concerned about the quality of the product they are supplying to their customers, they cannot guarantee water quality once it leaves the pressurized distribution system arid enters the customer’s plumbing. Homeowners’ individual components and the cleanliness of their environment are not part of the utility’s responsibility to provide a safe and aesthetically pleasing product.
For more information: Search, serratia marcescens on the Internet
The particles are coming from a flexible hose that connects your faucet to the rest of your home plumbing system. These connectors can be identified as the stainless steel braided hose that runs from the local shutoff valve to the attachment at the base of the faucet (see diagram). The stainless steel hose has a liner made from an acetonitril based rubber. The rubber liner can soften and deteriorate in the presence of heated water from your hot water heater. Hot water kept at a temperature above 148.0 degrees will hasten the softening and deterioration of this rubber liner.
The chloramine disinfectant used by The Water Dept. to maintain the safety of the water supply will also soften this type of rubber liner. As the hot water dissolves the liner, particles begin to slough off and are carried away in the water stream. The particles can also show up in the cold water if the seal between the hot and cold water inlets has failed in a mixing type faucet.
What To DoThe City of Elgin Water Department does not recommend the use of this type of flexible connector in your indoor plumbing. The connector should be removed and replaced with standard copper tubing of the appropriate diameter. In the interim until you can get the connectors replaced maintain your hot water heater thermostat at a lower setting.