Must enter from the outside downstairs. CASH ONLY. NO atm on site...sorry. Elgin residents only - proof of residency required for vaccinations, and microchipping. Microchipping is available for additional charges. If you have additional questions call Matt at 847.289.2668, or you can call 847.289.2502 as well. Remember, all pets must be leashed, and carriers are great if you have a smaller pet especially if they are nervous.