About the Elgin Fire Department

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COMMUNITY NOTIFICATION: In the interest of public health & safety, the Elgin Fire Department is suspending all public education activities, scheduled within and out of the fire stations, until further notice. If you have a scheduled event, an Elgin Fire Department representative will be in contact with you as soon as possible. We apologize for any inconvenience this may cause.

The Elgin Fire Department is dedicated to providing a safe community through
prevention and mitigation of emergencies in a professional and caring manner.  

Services

  • The Elgin Fire Department has 133 sworn firefighters who provide a full range of coverage to 38.8 square miles and serves a population of over 108,000 people.
  • The coverage area includes the historic downtown area, two major medical facilities, two college campuses, multiple industrial and office parks, Illinois largest gaming facility, a growing commercial segment, as well as single and multi-family homes.
  • Services are also provided along main transportation routes that include sections of Interstate 90, routes 20, 31 and 25, the Randall Road corridor, the Northwest METRA rail line, and two major freight lines.

Message from Fire Chief Cagann

Welcome to the home page of the Elgin Fire Department. My name is Robb Cagann and I am the new Fire Chief. I have been a member of the Department for 27 years, serving the past three years as the Assistant Chief of Operations. Throughout my career, I have served in numerous positions which has provided me with a strong, broad-spectrum understanding of this great fire department. 

The Elgin Fire Department is an all-hazards emergency response agency which means we respond to a wide array of incidents including Fire, Emergency Medical Services, rescue situations and Special Operations (Dive, Technical Rescue, Hazardous Materials, Fire Investigation, and Drone). We also participate in numerous non-emergency activities such as various Community Risk Reduction programs, Fire Explorers and Grade School Fire Safety Education.  Our department also puts a strong emphasis on training and as the former Training Officer and now Fire Chief, I am proud of the knowledge, skills, abilities, and professionalism our members exhibit every day.

As I start my tenure there are numerous initiatives we will be implementing. These include enhancing our community outreach, working to increase the diversity of our workforce, leveraging technology to help enhance efficiency and build upon our current emergency management programs.  Should you ever have any questions regarding the activities of the Elgin Fire Department please feel free to contact me directly by phone at 847-931-6180 or Email. You can also interact with us on our Facebook page or on Twitter (@ElginFD). If you are interested in getting more information on our Fire Explorer program you can check out the Elgin Fire Explorers Facebook page.  I am excited about this new opportunity in my career and so proud to lead the professional men and women of our outstanding fire department.

 - Fire Chief Robb Cagann

Contact
ContactPhone Number
 Emergency9-1-1
 Ambulance (TDD & Voice)9-1-1
 Non-Emergency3-1-1
 Non-Emergency (TDD & Voice)847-289-2700
 Administration/Records847-931-6175
 Fire Prevention Bureau847-931-6190
 Public Education847-931-6175
 Training Division847-931-6182

Reports & Statistics

Reports on fires are prepared by the Fire Department and are available after completion. There is no charge for reports. If the fire is under investigation, the final report will take longer to process.

A Freedom of Information Act Request is necessary for a copy of all requests (also available at the Information Desk at City Hall). For any other questions regarding Freedom of Information, you may call 3-1-1.